This Privacy Policy explains how VeloPerps [LEGAL ENTITY NAME] ("VeloPerps") collects, uses and protects your personal information when you use veloperps.com and our Services.
1.Information We Collect
Information you provide:
- Account details — name, email address, password (stored hashed), country.
- Identity verification data — government ID, date of birth, proof of address, selfie (processed by our KYC provider).
- Payment information — processed by our payment providers; we do not store full card numbers.
- Payout details — USDC wallet addresses.
- Communications — messages you send to support.
Information collected automatically:
- Trading activity on simulated accounts (orders, positions, timestamps).
- Device and usage data — IP address, browser type, pages visited, approximate location.
- Cookies and similar technologies (see below).
2.How We Use Information
- To create and manage your account and provide the Services.
- To evaluate trading performance, enforce our rules and process Payouts.
- To verify identity, prevent fraud, and comply with sanctions and anti-money-laundering obligations.
- To process payments and send transactional emails.
- To improve the Services and, with your consent where required, send marketing communications.
3.Legal Bases for Processing
Where applicable law (such as the GDPR) requires a legal basis, we rely on: performance of our contract with you; compliance with legal obligations; our legitimate interests in operating and securing the Services; and your consent for optional marketing and non-essential cookies.
5.International Transfers
Our providers may process data in countries other than your own. Where required, we use appropriate safeguards such as standard contractual clauses.
6.Data Retention
We keep personal data for as long as your account is active and afterwards as needed to comply with legal, tax, anti-fraud and record-keeping obligations (typically up to 5 years after account closure for verification and payment records).
7.Security
We use industry-standard measures including encryption in transit, hashed passwords and access controls. No system is completely secure, and we cannot guarantee absolute security.
8.Your Rights
Depending on your location, you may have the right to:
- access, correct or delete your personal data;
- object to or restrict certain processing;
- data portability;
- withdraw consent at any time;
- lodge a complaint with your local data protection authority.
To exercise these rights, email privacy@veloperps.com. We may need to verify your identity first.
10.Children
The Services are not directed to anyone under 18. We do not knowingly collect data from minors and will delete it if we learn we have done so.
11.Changes to This Policy
We may update this policy and will post the new version here with an updated date.
12.Contact
VeloPerps [LEGAL ENTITY NAME], [REGISTERED BUSINESS ADDRESS]. Email: privacy@veloperps.com.